Terms & Conditions – Elgigante Aurora Tromsø

1. General
These terms apply to all bookings made with Elgigante Aurora Tromsø. By booking a tour, you accept these terms.

2. Booking & Payment

  • Full payment must be made at the time of booking to secure your spot.
  • A booking confirmation will be sent by email.

3. Cancellation Policy

  • Free cancellation is allowed up to 24 hours before the tour starts.
  • Cancellations made less than 24 hours before the tour will not be refunded.

4. Changes & Cancellations by Us

  • We reserve the right to cancel or adjust tours due to weather conditions, safety concerns, or other unforeseen circumstances.
  • If we cancel, you will be offered a full refund or the option to reschedule.

5. Liability

  • Participation is at your own risk.
  • We are not responsible for lost belongings or personal injuries unless caused by gross negligence on our part.

6. Clothing & Equipment

  • Guests are advised to dress warmly and appropriately.
  • Necessary equipment, as specified in the tour package, is included.

7. Privacy

  • The Northern Lights are a natural phenomenon and cannot be guaranteed.
  • No refunds or discounts will be given if the Northern Lights are not visible during the tour.

8. Privacy

  • Personal information is handled in accordance with applicable laws and used only for booking management.
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